Terms of Use

1. Who you are agreeing with

1.1 Moove Out is made and published by Xzist Digital Ltd, a company registered in England and Wales under company number 16698221, with its registered office at 20 Wenlock Road, London, England, N1 7GU (“we”, “us”, “our”).

1.2 You can reach us at hello@xzistdigital.com.

1.3 This agreement is between you and us. It is not with Apple. Apple distributes the app but is not responsible for it. Clause 10 sets out what that means in practice.

2. Accepting these terms

2.1 By downloading, installing or playing Moove Out you accept these terms. If you do not accept them, please do not use the app.

2.2 If you are under 18, please check with a parent or guardian before making any purchase.

3. What you may do with the game

3.1 We grant you a personal, non-exclusive, non-transferable, revocable licence to install and play Moove Out on devices you own or control, for your own private, non-commercial use.

3.2 On Apple devices, that licence is governed by Apple’s Licensed Application End User Licence Agreement, as varied by these terms. Where the two genuinely conflict, these terms prevail, except where Apple’s terms may not be varied.

3.3 You may not sell, rent, sub-licence or redistribute the app; copy or extract its puzzles, artwork, audio or code except where the law expressly allows it; reverse-engineer it beyond what the law permits; or remove any notice of ownership.

3.4 Please do not use modified versions of the app, automated play, or tools that alter coins, stars, hints or purchases. Moove Out keeps your game on your own phone, so doing this mainly spoils your own game — but it may also stop the app working properly, and we cannot support or restore a save that has been tampered with.

4. Your progress lives on your phone

4.1 Your stars, coins, hints, gold coats, missions and other progress are stored locally on your iPhone. There are no accounts and no cloud save.

4.2 This means progress can be lost. Deleting the app, or losing or resetting the phone, will remove it. Any backup of the phone is managed by you or your device provider, not by us.

4.3 We do not hold a copy of your progress, so we cannot restore it. We say this plainly rather than in the small print, because it is the thing players are most likely to be caught out by. Your separate right to restore an eligible purchase is covered in clause 6.

5. Coins and hints

5.1 Coins are a game currency. You earn them by clearing levels, finishing the Daily Pen and completing missions, and you can also buy them. They are spent on hints and on gold coats for your animals.

5.2 Coins and hints have no cash value. They cannot be exchanged for money, transferred to another person or moved to another device, and they are not refundable once spent, except where the law requires otherwise.

5.3 Every level can be played without paying. Hints and purchases make the game easier or add to your herd’s looks; none is needed to finish a puzzle.

6. Purchases

6.1 The app offers four optional purchases:

• Unlimited hints — a one-time purchase that makes every hint free, for good.
• Supporter Pack — a one-time purchase that includes unlimited hints, 3,000 coins and the golden cow coat.
• Bag of coins (600 coins) and Barrel of coins (2,200 coins) — coins added to your game, used up as you spend them.

6.2 None of them is a subscription, and nothing renews. The price shown in the app is Apple’s localised price for your country, including any applicable tax.

6.3 Apple takes the payment and holds the record of it. We never see your card details or billing address. We use RevenueCat to confirm purchases with Apple, as our privacy notice explains.

6.4 Unlimited hints and the Supporter Pack are recorded by Apple against your Apple Account, so you can restore them on a new installation or a new phone using Restore purchases in the shop or in Settings. Coins cannot be restored: bags and barrels of coins are used up as you spend them, and coins are kept only on your phone (clause 4).

6.5 Refunds are handled by Apple, under Apple’s own terms, not by us. We cannot issue, approve or refuse a refund for an App Store purchase. If Apple refunds a purchase, what it gave you is taken back — for example, unlimited hints and the golden cow stop working. If you believe something has gone wrong with a purchase, email us anyway; we would rather help you work out what happened.

6.6 None of this affects your statutory rights as a consumer in relation to faulty digital content.

7. Availability, updates and the end of the road

7.1 We may update Moove Out to fix problems, add content or keep it working on new devices and versions of iOS.

7.2 Updates may change levels or the game’s balance. We will not use an update to take away a purchase you have paid for, or a gold coat you have bought with coins.

7.3 We may one day stop distributing or supporting the app. If that happens, a copy already installed on your phone will keep working for as long as your phone and its operating system allow, because the game runs on your phone and needs no server from us to play.

8. What belongs to whom

8.1 Moove Out, its name, its puzzles, its artwork — including all eighteen animals — its sounds, code and design are owned by us or used with permission, and are protected by copyright and other rights.

8.2 Your licence to play does not transfer any of those rights to you.

8.3 You are very welcome to record, stream and share video of yourself playing, including monetised video on the usual platforms. Please do not present the game as your own or use our artwork as though it were yours.

9. Our responsibility to you

9.1 We have built Moove Out with care and test it before release, but no software is perfect and we do not promise the game will be uninterrupted or entirely free of faults.

9.2 We do not exclude or limit our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for anything else that cannot be excluded under the law that applies to you.

9.3 Subject to clause 9.2, we are not liable for loss that was not reasonably foreseeable, or for loss of local game progress, which clause 4 explains cannot be recovered.

9.4 Subject to clause 9.2, our total liability to you is limited to the greater of the amount you have actually paid for purchases in the app, or £20.

9.5 Moove Out is made for fun. Please take breaks, and be sensible about how long you play — particularly where children are concerned.

10. Apple’s position

This clause is required by Apple for apps distributed on the App Store, and says how Apple sits in relation to these terms.

10.1 These terms are between you and us alone. Apple is not a party to them and has no obligations under the app.

10.2 We, not Apple, are solely responsible for Moove Out and its content.

10.3 Apple has no obligation to provide any maintenance or support for Moove Out.

10.4 If the app fails to conform to any warranty that applies, you may tell Apple, and Apple may refund the purchase price you paid for it, if any. To the maximum extent permitted by law, Apple has no other warranty obligation in relation to the app. Any other claim, loss, liability, damage, cost or expense attributable to a failure to conform to a warranty is our responsibility.

10.5 We, not Apple, are responsible for dealing with any claim you or a third party makes about the app, including product liability claims, any claim that the app fails to meet a legal or regulatory requirement, and claims under consumer protection or similar legislation.

10.6 We, not Apple, are responsible for investigating, defending, settling and discharging any third-party claim that the app, or your possession and use of it, infringes that third party’s intellectual property rights.

10.7 You confirm that you are not located in a country subject to a US Government embargo, or designated by the US Government as a “terrorist supporting” country, and that you are not listed on any US Government list of prohibited or restricted parties.

10.8 You must comply with any applicable third-party terms when using the app, including Apple’s terms for the App Store and Game Center.

10.9 Apple and its subsidiaries are third-party beneficiaries of these terms, and on your acceptance of them Apple has the right, and is deemed to have accepted the right, to enforce them against you.

11. Changes to these terms

11.1 We may update these terms, for example when the game changes or the law does. The current version is always the one on this page, with the date at the top.

11.2 If a change materially reduces your rights, we will describe it plainly here rather than bury it, and it will apply from the version of the app released after the change.

12. Law and where disputes are heard

12.1 These terms are governed by the law of England and Wales.

12.2 Disputes may be brought in the courts of England and Wales. If you are a consumer living elsewhere in the UK or in the EU, you keep the benefit of any mandatory protections of your own country’s law, and you may bring proceedings in your local courts.

13. Contact

Questions about these terms, or about anything in the game:

hello@xzistdigital.com
Xzist Digital Ltd
20 Wenlock Road, London, England, N1 7GU

Our Privacy Notice explains what the game keeps on your phone and the little it sends.