TUMBLEWING · HELP AND ANSWERS

Support

Something not working, or just stuck on a tricky stretch? Here is how to get help.

COMMON QUESTIONS

The things people
ask us most.

If your question is not here, write to us. We would rather answer it than have you guess.

How do I restore my supporter purchase?

Tap Shop on the home screen (or Settings, then Shop) and select Restore purchase while signed into the Apple Account that bought the upgrade. The one-time upgrade gives 50% more coins from garden rewards and bonus flights; it is not a subscription. Restoring the purchase does not restore local coin balances or bird collections.

Where is my progress saved? Is it backed up?

On your device, and only on your device. TumbleWing has no accounts and no cloud sync, which is also why it never asks you to sign in or collects anything about you.

The trade-off is real and worth knowing: removing the app and its data removes local progress. We do not provide cloud sync or hold a backup; any device backup is managed by your device provider.

My coins and birds have disappeared

Progress is stored in the app's local storage, so it is cleared if the app is deleted and reinstalled, or if you clear the app's data in your device settings. Offloading an iOS app normally preserves its documents and data.

If your progress vanished without any of those happening, please write to us with your device and OS version — that would be a bug and we would like to know.

Do more expensive birds help me solve puzzles?

No, and deliberately so. Every one of the 64 birds plays by exactly the same rules. The rarer ones are harder to obtain, not better to play with. Nothing in TumbleWing can be bought to make the puzzles easier.

I have enough coins but a bird still will not unlock

The extinct birds also need three-star finishes in the gardens — for the rarest, a lot of them. Open the bird in your Flock and it shows exactly how many you have and how many you need.

There is no sound

Open Settings and check that Sound effects is On, then check your device volume and silent switch. TumbleWing has sound effects but no music.

The motion makes me uncomfortable

Turn on Reduce Motion in your device's accessibility settings and TumbleWing will respect it — resting birds become still and the secondary flourishes are softened.

Is there any advertising or tracking?

None. No ads, analytics or tracking. The game plays fully offline; Apple handles the optional supporter purchase and restoration. See the privacy policy for the full detail.